Easy Returns

Can I return my products? 

Yes, you can return your unwanted product for a refund within 30 days of purchase, if this has not been opened. We encourage you to use your original packaging as this is better for the environment!

 

 

How can I arrange a return?

Please send your products to:

 

West & Co. Returns

 

PO Box 1355

Christchurch, New Zealand 8140

 

 

Please make sure you provide your order number with your return.

Please also send back using the box the product arrived in, or ensure your products are wrapped well so that they arrive to us in a re-saleable condition.

 

 

When will I receive my refund?

Once your return has been processed, we will send you an update to let you know. Your return will generally be processed within 10 working days.

If you have another question please Get in touch.